SHIPPING AND RETURN

Seller
Company name: Saltsalt ehf
Address: Klettaborg 36 ,
Post code: 600
Town: Akureyri 
ICELAND
ID number: 5111140710
VAT number: 119056

Payments
You can pay with Credit card, debet card and Paypal (Transfer only in Iceland) 

Delivery informations
Orders are sent with íslandspóstur. FREE SHIPPING WORDLWIDE
Delivery time is 1-7 week days. Most of the time, orders are delivered through mailbox or postbox and are delivered by the postoffice mailmen. Deliveries are not insured, unless it is requested then the order will be a bit more expensive. It's very important that the name of the recipient is written on mailbox/postbox at the address given on the order. The same goes for street name and house number (also needed to be mentioned fx appartment no., basement or certain entrance)


Customer information
When ordering, the purchaser writes down informations such as: name, email and address. When ordering the purchaser accepts that these informations goes into our customer database. Black&basic guarantee those informations are confidential.

Returns
You can return a product within 14 days from order. If the product doesn't meet the purchasers expectations regarding quality or color the purchaser can return the product within 14 days, the product must be unused and in the original packaging. We repay the product within few days after we have received it back. Shipping is not repaid. Please send us an email blackandbasic@blackandbasic.com before you return the product. Because of sanitary reasons, earrings are not returnable.

Defect/complaints
If the product is defected you shall report it to Black&basic as soon as possible and we fix the problem right away. it is important to us that our customers are happy, that's why we encourage them to contact us if they think the product or the service has been inadequate.

Price
Personal Informations
full confidentiality because of personal information is guaranteed. Black&basic will never, under any circumstances, provide customers personal informations to a third party, unless it's an obligation towards the law.

Other questions
Please contact us if you need any more informations.
Email address: blackandbasic@blackandbasic.com
Message on facebook: https://www.facebook.com/blackandbasic/
Direct chat: In the bottom right corner you can chat directly with us.